Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Cookies allow a website to recognise your device and store some information about your preferences or past actions. This helps us provide you with a better browsing experience.

2. How We Use Cookies

We use cookies on our website to:

• Essential Functionality: Ensure the website functions correctly and securely
• Remember Preferences: Remember your cookie consent preferences and settings
• Analytics: Analyse how visitors use our website to improve performance and user experience
• Advertising: Deliver relevant advertisements and measure campaign effectiveness (if you consent)
• Security: Provide security features and protect against fraud

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They cannot be disabled as they are required for basic website functionality.

• cookie_consent: Stores your cookie consent preferences (Duration: 365 days)
• Session cookies: Maintain your session while browsing the website (Duration: Session)

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use:

• Google Analytics: Tracks website usage, page views, and user behaviour (Duration: Various, up to 2 years)
• Microsoft Clarity: Provides heatmaps, session recordings, and user behaviour analytics (Duration: Various, up to 1 year)

These cookies are only set if you consent to analytics cookies.

3.3 Advertising Cookies

These cookies are used to deliver relevant advertisements and measure campaign effectiveness. We use:

• Google Ads: Tracks conversions and delivers targeted advertisements (Duration: Various, up to 2 years)
• Google Tag Manager: Manages and deploys marketing tags (Duration: Various)

These cookies are only set if you consent to advertising cookies.

4. Managing Your Cookie Preferences

You can manage your cookie preferences at any time by:

• Cookie Banner: Click the "Settings" button in the cookie banner that appears at the bottom of the page
• Browser Settings: Most browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent
• Third-Party Opt-Out: You can opt out of Google Analytics by visiting Google Analytics Opt-out

Note: Disabling certain cookies may affect the functionality of our website and your user experience.

5. Third-Party Cookies

Our website may contain links to third-party websites and services that set their own cookies. We do not control these third-party cookies. We encourage you to review the cookie policies of these third-party services:

• Google Privacy Policy
• Microsoft Privacy Statement

6. Cookie Duration

Cookies can be either "session" or "persistent" cookies:

• Session Cookies: These are temporary cookies that expire when you close your browser
• Persistent Cookies: These remain on your device for a set period or until you delete them. The duration varies depending on the cookie type and purpose

7. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

TPG DisableAids Ltd
Plough Lane
Hereford
HR4 0ED
United Kingdom

Email: enquiries@tpgdisableaids.com
Phone: 01432 351666

For GDPR-related inquiries, please use our contact form and select "GDPR Inquiry" as the subject. Your inquiry will be forwarded to our delegated IT lead.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last Updated" date. We encourage you to review this Cookie Policy periodically.