TPG DisableAids Ltd
Established in 1985, TPG DisableAids in Hereford are a family business. We specialise in the supply, installation, service & repair of New and Reconditioned stairlifts.
Supply & Installation
As authorised dealers of many World Leading brands. We can supply & install your stairlift in Herefordshire & beyond.
Service & Preventative Maintenance
We don't just install we also service and maintain our customers stairlifts.
We can perform your preventative maintenence.
Repair
Our family business in Hereford have been repairing our customers stairlifts since 1985.
Our 25 engineering team can keep your stairlift working when you need it.
Authorised suppliers to all the leading brands including Stannah, Handicare, Access BDD, Bruno & Acorn/Brooks.
We can give you independant advice to help choose the correct stairlift for installation in Hereford & beyond.
Straight Stairlift
Perfect for stairs that are just a straight line up, without any twists or turns. These are the most straightforward and budget-friendly option. Installation is quick and you can even add extra features like a powered footrest or swivel seat.
We can install swiftly with little delay on a supply or hire contract which includes preventative maintenance and breakdow support out of office hours.
Curved Stairlift (Stairs with turns)
If your staircase has bends, twists, or landings, then a curved stairlift is for you. These are custom-made to fit your unique staircase. They can also be equipped with special features like a powered footrest, two way communications or swivel seat, just like the straight ones.
We can get lifts custom designed and installed in Hereford where others can't due to our diverse range of manufacturers.
Outdoor Stairlift (Outdoor steps)
Designed for outside use, these stairlifts can be either straight or curved to fit your outdoor staircase. Built to withstand the elements, an outdoor stairlift ensures you can safely access all areas of your property.
Each of our stairlifts comply with the latest regulations to ensure your lift is safe. They come with various optional features, such as adjustable seat height, safety belts, two way communications and soft start/stop mechanisms, to make your ride as comfortable as possible.
And since we're not tied to any one brand, we offer unbiased advice to help you choose the stairlift that's just right for you.
We are confident that we will be there when you need us after installation, we are trully local and available after office hours to support you.
Peace of mind
- Genuine Hereford Family Business
- British Healthcare Trades Association Member
- Trading Standards Approved Code
Enjoy your beloved home
- Stay in your existing home
- Access all areas
- Made to measure
- All property types catered for
Safety First
- Qualified Level 4 Trusted Assesors
- Occupational therapist approved
- User & environment assessment
- Safety checklist & handover
Warranties and Support
- Up to 5 years warranty & or Insurance available
- Out of office hours support available, locally
- Annual Service & Preventative maintenance
- Dedicated customer supoort in Hereford
Lynne Turner
We visited the showroom on a Saturday and were greeted by Neil who spent a lot of time demonstrating the electric wheelchair, he was friendly and knowledgeable,
we wanted to mull over the information before making a purchase and therefore returned after the weekend to buy. We were again greeted by two more sales guys
(sorry didn’t retain your names) who were equally professional and friendly with good product knowledge. Purchase made and a couple of days later Neil arrived at
our house to deliver a gorgeous bouquet as a thankyou from the Sales team, what a lovely gesture. Excellent service all round from this company!
Bill Reay
From requesting a quote to getting our chair fitted we received outstanding service and advice from all the staff. A wonderful company.
Juliet Westlake
I have recently been unfortunate enough to have had an accident resulting in me having problems getting in and out of a chair. I telephoned TPG to seek advice and see if the firm could assist in any way. I found the staff to be friendly, knowledgable and extremely helpful. They allowed me to use a rise and fall chair to try out in the comfort of my home to see if it was right for me and whether I would benefit from that particular chair. I would recommend this firm to anyone either seeking advice or requiring equipment. 1st class professional and friendly service - thank you .
Lynda Mayne
Since moving to the area with my disabled mother in January 2022 we have had excellent service from TPG, initially in fixing the old stairlift left in the house and recently the installation of a new model. All of the staff from sales through to the engineers have been helpful and professional. It is so unusual nowadays to be able to speak to somebody on the telephone who is willing to help you even on a Bank Holiday when we had a problem. I would definitely recommend TPG.
Veronica Dyson
TPG are highly recommended - from start to finish. We installed a stairlift for my mother. Very slick and professional - the first phone call dealing with our questions; the sales rep who visited and provided the quote; the chap who installed the stairlift; the after sales communication; even a bouquet of flowers to say thank you to us. Yes, a great company with outstanding service.
Stairlift F.A.Q's
When you think about buying a stairlift, you might have lots of questions. You may wonder about the cost, how it gets installed, or what happens if you want to return it. To help you out, we've answered common questions people often have. This will make it easier for you to decide if a stairlift is right for you or someone in your home. Our trained team is always here to help make moving around your house easier.
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A stairlift is like a personal lift for your stairs. It helps people who have trouble walking up and down stairs to do so safely and easily. You would normally sit on it, and it will carry you up or down the staircase.
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A stairlift is a chair that moves along a track attached to your stairs. It's battery-powered and controlled by a motor. Simply sit or stand on it, press a button, and you'll be moved up or down the stairs. You can also control it remotely, which is handy if more than one person needs to use it.
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The cost varies based on your needs and your home's layout. Straight Stairlifts, prices start from £950. We also hire stairlifts from £450 installation with a competitive monthly hire charge that includes preventative maintenance and breakdown support. for New, Reconditioned lifts . If your stairs have curves, that will cost extra.
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You can install a stairlift indoors along your staircase. Your stairs should be at least 600mm wide. We can evaluate your home to provide a tailored quote. Outdoor stairlifts are also available if you have steps leading to your property.
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The NHS doesn't directly pay for stairlifts. However, you can get a home assessment from your local council or social services to explore other options for improving your mobility at home.
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Yes, you can apply for grants or aid from various places like the government or charities. Some options include: The Disabled Facilities Grant SSAFA and the Royal Agricultural Benevolent Institution The Edward Gostling Foundation Margaret’s Fund and Independence at Home (need a referral) Turn2Us for alternative funding if denied elsewhere
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Yes, TPG Disableaids covers an 80 mile radius of Herefordshire to you can visit our Hereford showroom to check out stairlifts. If you're not nearby, you can browse options on our TPG Disableaids Website.
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At TPG we are here to help in Hereford. There is a help & tips page below:
Helpful tips & User Guides
Alternatively call our helpful team in the service office on 01432 351666, who can organise an engineer to fix your stairlift.
Contact
Should you need more information about our products, have a query before you place an order or have a query about an existing order, please feel free to contact us on 01432 351666.
Our customer service team are on hand to provide you with specialist advice and order updates between the hours of 9am - 5pm, Monday to Friday.
Our Address
Plough Lane, Hereford, HR4 0ED
Email Us
enquiries@tpgdisableaids.com
Call Us
01432 351666